At 800AFaucet we pride ourselves in our customer support. We have been a "brick and mortar" business since 1991 and what separated us then and now from our competitors is our dedication to customer service. We are not only here to offer some of the most distinct products at the lowest prices. We are also here to help you after the purchase to makes sure that the item you buy works for you.

Here are a few of the customer comments that we have received.

Very Satisfied
Reviewer: raulbmedina (1)
Great experience ordering from this company. Easy to contact on the phone and very helpful on identifying all necessary items needed for installation. Would definitely order from them again.

Very Satisfied
Reviewer: tedtjorris.com (1)

They had the best price on this sink and it shipped immediately. Very pleased with the 800AFaucet experience!

Very Satisfied
Reviewer: jewelry (1)
I would definately order and recommend this company to everyone. I ordered a vessel faucet and a toilet bowel from them and everything came on time and in perfect condition. I am in the process of building a new house and will be using them again.

Very Satisfied
Reviewer: Polyo (1)
Working with 800afaucet.com was a pleasure. I am building my dream home, and want everything perfect. They were wonderful to work with even when I changed my mind several times. I will surely use them again for any future purchases.

Very Dissatisfied
Reviewer: heads33 (2)
I purchased a shower curtain rod from this retailer. The OEM sent me some of the incorrect parts. This retailer has been terrible with getting back to me with a status of returning the incorrect parts. I don't like retailers who are willing to take your money but not honor returns quickly.

Very Satisfied
Reviewer: nazaluke (1)
What a wonderful experience! We placed our order on Sunday, received an email Monday confirming the shipping date and had our sink in perfect condition by Wednesday evening. Thank you so much for your fine service.

Very Satisfied
Reviewer: Garzo (1)
Very nice products at a reasonable price. Shipping and packing very good. Emails keep you up to date on order progress. My purchase went without a hitch, I have nothing but praise for 800AFaucet. Keep up the good work and thank you.

Very Satisfied
Reviewer: Chrissy13m (1)
Got my order quickly and no problems with the order got everything.

Very Satisfied
Reviewer: omnivian (1)
Excellent product, great price, fast delivery. Would order from them again.

Very Satisfied
Reviewer: gardendiva (1)
I am delighted with this purchase, the service and the delivery time! Since this sink is discontinued, I chose to research prices online. 800afaucet.com had the lowest price including shipping. I called the store to verify the online price, the quoted shipping cost AND the availability. Laura confirmed the price and shipping cost, then put me on hold to quickly check stock. With everything confirmed and Laura on the phone, I chose to order the sink directly from her. I ordered on Friday and the sink arrived on the following Wednesday. Each piece was in the original box, however, they took care to pack each piece into a larger box with sturdy packing. I couldn't be happier with their service, from start to finish.

Very Satisfied
Reviewer: donfranklin (1)
GREAT PRICES! GREAT SERVICE! VERY HELPFUL AND ACCOMODATING WITH ASSISTING ME IN COORDINATING FAUCETS AND ACCESSORY ITEMS. HIGHLY RECOMMEND. I ALWAYS TRY AND BUY FROM 800-AFAUCET FIRST.

Very Satisfied
Reviewer: ScreaminMimi (1)
Nicely done! I received the correct items within the time period stated: fast! Thanks for the confirmation email. Yes, I'd check this company again, and if they had the best price, I would not hesitate to order from them.

Very Satisfied
Reviewer: scoolich (1)
The item I ordered has not arrived as promised and the company is out for "inventory" for 2 weeks! There is no way to track the package or talk to anyone that can. Customer service has been unacceptable! Do not use this company.

These are some more comments we have received:

"Good morning Oscar”
Thanks for getting back to us so promptly. We were on vacation . . . had a great time.
Thanks for your good wishes!
And thanks for taking the time to set up the worksheet to print on one page. I appreciate your effort. Paragon's a fortunate company if you're representative of their staff for it's a rare occasion when someone in your position takes the time to extend themselves as you did. The quality of your service and your approach to customer service certainly provides them with a "leg up" on their competition. My compliments to you. "

Badame.

"Thank you so much for your E-mail !
For me, it's almost impossible to arrange to have it picked up in a US port. So, I would like to ask you help. I really appreciate your kind assistance including with the S Trap and the adapter. I am looking forward to receiving your mail."
Cummings

Thank you again as always
Yukiko

"Thank you for your speedy reply and all the details you provided. I was referred to 800afaucet.com by a friend, here in Guam, who has already purchased from you and was very pleased with the experience."

"I am looking forward to receiving my beautiful Blanco sink and faucet soon."
Cummings

hi oscar, have my bath now thamks for your help, i tried at least 10 companies before somone would sell me this thing and ship, if need any thing else from the us i'll be back thanks again
chris

Oscar, I want to thank you for your great service. Though it has been less than perfect getting the vanity from Decolav, it has been a pleasure working with you and 800afaucet.com. Again, thank you Sincerely, Lee
Again, thank you
Sincerely,
Lee

Hi Oscar,
Shipment arrived! Tubing is good for making a true 24" towel bar.Thank you very much for your persistence. In the end it was effective. Best regards/ Phil Schultz
Best regards/ Phil Schultz

A few weeks ago I purchased a Rohl #A3672LM-TCB from you as well as a Decolav #1650/GBO Onyx Sink. May I first say that your customer support was fantastic and the products exceeded my expectations, but I forgot to order a drain for the sink in the tuscan bronze. Can I purchase that from you?


Thank you for your help.
Rhonda Simmons